After Hours Emergency Call Centre for New South Wales Strata Management Pty Ltd customers
Community After hours is an emergency call centre service offered by NSW Strata Management to its clients. Trained staff will answer your emergency repair calls. The service is for all after hours emergency issues affecting common property only for NSW Strata clients in New South Wales.
For emergency after hours repairs affecting common property in your building please call:
One of our experienced Community After Hours emergency staff will answer your call and arrange a qualified contractor to visit your building,
if deemed necessary.
There is NO fee to call this service. NSW Strata Management provides you access to our after hours call centre, as part of our comprehensive strata management services. All contractors used by Community After Hours emergency service are listed on the Community Select database of registered, insured contractors. All work on common property carried out by contractors assigned by Community After Hours emergency will be invoiced directly to your Owners Corporation.
Benefits using Community After Hours:
How Community After Hours operates:
Experienced Community After Hours Emergency staff will aim to assess whether the issue is common property or lot owner property, ascertain how critical the problem is, and either offer a temporary solution or arrange (where available) a Community Select registered, fully insured contractor to attend the property
The contractors will attend the site, rectify and/or make safe the issue and will liaise with your Strata Manager if further work is required.
Any feedback on the Community After Hours emergency service is welcome and can be emailed to firstname.lastname@example.org