Prompt attention to repairs and maintenance of the common property is one of the most important functions of a strata manager.
At New South Wales Strata Management we take a proactive approach to the maintenance and repair of buildings and it is our policy to consult with the Executive Committee members or Management Committee for each complex within our portfolio.
New South Wales Strata Management has an extensive selection of reliable and qualified contractors to choose from for any type of common property repair, or you can choose your own contractor.
It is worth noting that New South Wales Strata Management will ensure that all contractors engaged on behalf of a strata scheme are licensed for the work they will be doing and that they have current Public Liability and Workers Compensation insurance policies in place. If the contractor cannot meet this basic requirement, then we will recommend an alternative contractor that does comply. This policy ensures that Owners’ Corporations have minimal exposure to claims in these areas.
The Owners Corporation is responsible for the repairs and maintenance of all common property within the scheme or plan.
New South Wales Strata Management provides our clients with a 24-hour, 7 day a week service for common area maintenance for urgent and non-urgent repairs, as well as the convenience of being able to access contractor details anytime they require work completed within their own lot.
Any non-urgent repairs to common property can be submitted directly to our office by filling and submitting the below Request for Repairs form:
To report urgent repairs to common property telephone our office during business hours. Visit our CONTACT US page for the branch phone number.
Any urgent repairs to common property outside standard business hours, please contact our Community After Hours Service.