Read what some of our clients have to say about us.
"Rob Baker from New South Wales Strata Management has been responsible for the strata management of my 40 unit apartment block for the past seven years.
During this time he has resolved every issue I have encountered in a diligent, prompt and professional manner.
If I had to describe Rob in one word, it would be fantastic. He really goes the extra mile.
Lyn Eel, Committee member, NSW Apartments
"Angus McDonald from NSW Strata Management recently conducted the best Annual General Meeting our committee has ever participated in.
We felt supported by Angus and his great suggestions and expert advice.
In the past, strata managers from other companies have left us to chase up issues, making us feel abandoned and frustrated.
Since moving here five years ago we have tried hard to develop a sense of community. It has been a steep learning curve, however Angus’s advice has made the world of difference. He meets tradesmen, oversees work and keeps an eye on maintenance issues. We finally have a strata manager who cares about our community as much as we do."
Executive Chairman, 16 Carson Street, NSW
"I just wanted to drop you a quick line to say thank you very much for running such a great meeting last night. It is the best AGM we have had here!
We felt supported by you, you made great suggestions, and also offered lots of assistance and advice.
In the past we often felt we were left with all the chasing up and frustration of trying to deal with things we did not know much about! It has been a steep learning curve since we all moved in here 5 years ago. We have tried hard to develop a small sense of community to help things run better. Your input will only enhance this and it makes all the effort involved in chasing things up, meeting tradesmen and keeping an eye on maintenance for everyone a much more pleasurable task - especially when we can sense we have a strata manager who clearly cares.
So, on behalf of the old and new Executive Committee here, I wish to thank you. We look forward to working constructively and positively over the next 12 months with NSW Strata Management."
Wendy (on behalf of the EC), 16 Carson Street
"It's always a pleasure to deal with NSW Strata - Our Strata Manager is approachable, a good listener, reliable and will endeavour to provide an efficient solution to problems presented to him, whilst maintaining integrity and acting in the best interests of the owners."
Caroline, EC Member, Yagoona, NSW
"Over the past four years as Chairperson of Panorama, I’ve dealt with NSW Strata Management and could not give high enough praise. In my experience, the two vital components of a strata manager are the internal accounts/controls and communication of notices to owners, and the point of contact who individually resolves all issues that necessarily arise as part of apartment living. With all invoices and payments now available to cross check and approve online and our Strata Manager handling all issues from insurance renewal to electricity tenders and disputes between residents, my role Chairman has become infinitely easier and I have no hesitation is recommending them."
Wayne Burke, Chairperson, Weigand Avenue, Bankstown
"We switched to New South Wales Strata Management a couple of years ago after a bad experience with another manager, and have been very happy with the service they provide. Complaints about strata managers are commonplace among apartment dwellers, but I must say there have been none about NSW Strata since we started working with them. Indeed I was initially stunned to get responses to my annoying emails back on the same day, and even useful and informed responses. Wow! So, I should say thanks to them for excellent service over the last couple of years. They have done great jobs running our meetings and on a day to day basis, and have been responsive and helpful, and vey pleasant to work with. Thanks for all that and keep it up!"
Roland, EC Member, North Parramatta. NSW